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Staff Highlights: The Telephone Operators
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Publish-date-icon February 24, 2010
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EPISODE DESCRIPTION

By Krystle Whitney
The Intern in Exile

Behind the success of each Senator stands a small squadron of dedicated nonpartisan staff. To help you--the interested and involved public--get to know some of these wonderful people and the work they do, I will be writing some highlights with pictures and podcasts. Just for fun. And because they deserve a little recognition.

Today’s Highlight: The Telephone Operators

Commenting that they too are in Exile, the Operators, spent time with me to explain what they do for the Senate. Tucked away in the East Senate building, with a view overlooking City Creek Canyon and the northeast parking lot, Becky, Vicky and Ellen shared valuable tips and insight for the public:

“Call the House (operator) and ask for Betty!” they said (joking). “If not that, email your Senator... and please learn their name first.” Working directly with all of the Senate staff, they are often the first people reached by the public. “We take the calls from the public and try to get them as much information as we can,” Vicky said about their position.

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